Which feature are you having trouble with?
Hey there! I recently purchased a potterbot micro 9 and ran the tests included in the software but the gcode is from 3D Simplify. I set up printer settings on potterbot accordingly
When I upload the gcode file to potterbot, it starts the first layer and is stuck on that layer, doesnāt move upā¦ trying to figure out what the difference is in the code- any help is appreciated. 
POTTERWARE Version: 4
Browser: Chrome
Operating System: Windows 10
Hi, if you upload your problematic Gcode here I can try to offer some advice. Thanks.
@SandyCurth Thanks for your reply, I appreciate the help! And would like to understand this better.
Form Test Sine.Tooth.gcode (114.3 KB)
Ahh I think your issue may literally be the name of the file. You canāt have an extra period in the name. That will make this a ".tooth"file. When I load the file as āForm Test Sine.gcodeā it looks like it should work normally. Though your speed seems a bit low but that is something you can experiment with on the machine or in potterware.
So I just gave that a go and the machine started to make a terrible sound 
but it continued to do the same circle and not move up. I then tried a test that came with potterbot and printed just fine without the terrible sound.
Hereās the sample gcode that came with it- though it was created with 3D Simplify, I have yet to be able to point out the difference.
Test Vase Micro.gcode (194.4 KB)
@Tvlip did you try increasing the print speed? The code looks correct, the only anomalous thing I see is that your feedrate (the speed of the machine) is very low compared to a normal example file. You can increase this in Potterware with print speed, or you can change the number directly in a text editor. Potterware remembers certain settings in the browser so its possible if you were just moving sliders around when you first got the tool that this was set to a strangely low value. Let us know if that helps.
very strange! So, I fixed the settings now to an F2400 print speed. But the Z-Axis just isnāt moving up. Iām noticing that all my āZāsā on my code are all 0ās but when I went ahead and deleted a few Zās, nothing made a difference.
Did this problem ever get fixed or resolved??
Iām having the same troubles with my Gcode from potterware 4.0. The Z axis will not move up during a print.
